KINeSYS

Warranty & Returns

OUR ROCKSOLID GUARANTEE
Like many retailers, we guarantee our products; if an item hasn't met your expectations, you can bring it back. Unlike most retailers, we also guarantee the product selection advice offered through our website and staff. If something you purchased based on this advice turns out to be unsuitable, you can always bring it back. Simply return it for an exchange, refund, repair, or credit.
Have questions? Call 877-546-3797 (USA)  or 888-546-3797 (Canada ) or email info@kinesys.com

RETURNS BY MAIL
Complete the Kinesys Return Form print the completed form, and include it with the product you are returning. Send the package to our Service Centre:
Adress Listed Here

WITHIN CANADA
Return items must be sent via prepaid Regular Parcel Post. Insuring your return allows you to track your parcel with Canada Post. We cannot accept CODs or courier deliveries.

WITHIN THE USA
Return items must be sent via prepaid Regular Parcel Post. Insuring your return allows you to track your parcel with USPS. We cannot accept CODs or courier deliveries.

EXCHANGES BY MAIL
If you are requesting an exchange by mail, contact our Service Centre for more information before you mail the item(s).